Enjoy complimentary shipping within the UK on orders over £50. Any orders placed by 3pm will be dispatched on the same day via a Tracked 48-hour service.
At S&B, we gladly accept returns or exchanges for merchandise accompanied by the original receipt within 30 days from the original purchase date. This policy applies to non-sale full-priced items. For purchases made on sale items, returns will be accepted within 14 days from the purchase date for exchanges or store credit, rather than a refund.
To be eligible for a return, your item must be unused and in the same condition as when you received it. It should also be in its original packaging.
To initiate your return, please provide a receipt or proof of purchase.
Upon receiving and inspecting your returned item, we will notify you via email regarding its status and whether your refund has been approved or declined. If approved, the refund will be processed and applied to your credit card or original method of payment within a specific timeframe.
In the event that you ordered an incorrect size, we will happily send you a replacement free of charge once the original item has been returned to our headquarters. Exchanges will only be made for defective or damaged items. If you need to exchange your item for the same product, please contact us at firstname.lastname@example.org.
Sauce & Brown Returns,
138 Forest Road,
Please note that you are responsible for covering the shipping costs for returning your item. Shipping costs are non-refundable.
For items valued over £50, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee the receipt of your returned item.
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